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Category Archives: Federal Agencies

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CFPB Reports 80% Increase In Consumer Complaints

Posted in Federal Agencies

On March 31, 2014, the Consumer Financial Protection Bureau (CFPB) released a report showing that the number of consumer complaints it received nearly doubled in 2013.  According to the CFPB’s 2013 Consumer Response Annual Report, the agency received 163,700 complaints in 2013, compared to approximately 91,000 in 2012. The majority of 2013 complaints concerned mortgages,… Continue Reading

U.S. Chamber asks CFPB to clarify auto-lending rules

Posted in Federal Agencies

A February 12, 2014 letter from the U.S. Chamber of Commerce to the Consumer Financial Protection Bureau (CFPB) asks the agency to write new rules governing the auto-lending industry to eliminate ambiguity regarding fair lending and abusive practices standards.  The Chamber identified three areas of particular concern:  the test for disparate impact in indirect auto lending; the definition of abusive… Continue Reading

CFPB to Expand Debt Collection Rules

Posted in Federal Agencies

On November 6, 2013, the Consumer Financial Protection Bureau (CFPB) published an advanced notice of proposed rulemaking announcing its intent to issue debt collection regulations that restrict how companies may contact consumers using mobile phones and other modern technologies.  The CFPB also announced that it intends to expand the types of firms that will be governed by… Continue Reading

CFPB Referral Results in DOJ Criminal Action

Posted in Federal Agencies

On May 7, the U.S. Attorney for the Southern District of New York  announced the filing of criminal mail and wire fraud charges against a debt settlement firm (Mission Settlement Agency), along with the firm’s owner and three  employees. The government alleges that the defendants engaged in a multi-million dollar scheme involving more than 1,200 customers who… Continue Reading

CFPB Releases Unverified Consumer Complaint Database

Posted in Federal Agencies

On March 28, 2013, the Consumer Financial Protection Bureau (CFPB) published a database containing over 90,000 consumer complaints lodged with the agency.  According to the CFPB press release announcing the publication, the public may search the complaints through the CFPB’s website database portal.  The database includes more than 1 million data points covering 450 companies. The information… Continue Reading

Consumer Financial Protection Bureau Plans to Increases Student Lending Oversight

Posted in Federal Agencies

On March 14, 2013, the Consumer Financial Protection Bureau (CFPB) announced that it had proposed a new regulation that, if it becomes final, will give the CFPB authority to directly supervise non-bank entities that service over one million student loans.  According to a legaltimes.com article, the new rule would cover seven companies that combined service 70% of the… Continue Reading

$9B Foreclosure Settlement Finalized

Posted in Federal Agencies

On February 28, 2013, federal regulators announced the completion of a $9.3 billion deal with 13 banks that will end the foreclosure review settlement process in favor of cash payments and mortgage assistance.  According to Law360, the agreement will cover 4.2 million borrowers.  Each borrower is expected to receive compensation ranging from a few hundred dollars up… Continue Reading

CFPB Issues Reg Z Ability-to-Repay. Qualified Mortgage Rules

Posted in Federal Agencies

On January 10, 2013, the Consumer Financial Protection Bureau  (CFPB) issued a final "Ability-to-Repay" rule amending Regulation Z, which implements the Truth in Lending Act.  The new rule implements Sections 1411 and 1412 of the Dodd-Frank Wall Street Reform and Consumer Protection Act, which generally require creditors to make reasonable, good faith efforts to determine a consumer’s… Continue Reading

Federal Regulators Close to $10B Foreclosure Settlement, Replacing Independent Foreclosure Review

Posted in Federal Agencies

The New York Times  Jessica Silver-Greenberg reports that federal regulators, led by the Office of the Comptroller of the Currency, are close to a $10 billion settlement with 14 banks that would address the government’s allegations of improper foreclosure practices.  The settlement would also scrap the existing Independent Foreclosure Review, which was included in 2011… Continue Reading

CFPB, FTC Targeting “Misleading” Mortgage Ads

Posted in Federal Agencies

On November 19, 2012, the Consumer Financial Protection Bureau (CFPB) and Federal Trade   Commission (FTC) warned mortgage lenders and brokers about publishing "misleading" mortgage advertisements.  According to a CFPB press release, the two agencies have been working together to evaluate compliance with the 2011 Mortgage Acts and Practices Advertising Rule.  The rule prohibits companies from… Continue Reading