Busy CFPB Studying Mandatory Arbitration Clauses
April 24, 2012-- The Consumer Financial Protection Bureau announced a study into mandatory arbitration clauses in consumer financial product contracts. The CFPB is required under the Dodd-Frank Wall Street Reform and Consumer Protection Act to submit a study to Congress regarding the use of arbitration clauses in credit agreements, including contracts for credit and debit cards, bank accounts and other consumer financial products.
CFPB Director Richard Cordray said "Arbitration clauses are found in many contracts for consumer financial products, We want to learn how arbitration clauses affect consumers, and how effective arbitration is in resolving consumers' issues. This inquiry will help the bureau assess whether rules are needed to protect consumers.”
The public and industry has until June 23 to provide their views on arbitration clauses, according to the CFPB release.
Long a source of criticism from consumer advocacy groups, in 2011 the U.S. Supreme Court in AT&T Mobility LLC v. Concepcion gave deference to contractual arbitration clauses in consumer contracts that bar plaintiffs from proceeding in a class action. Industry advocates argue that arbitration is an efficient method to resolve customer disputes, which keep costs down and result in timely resolution of disputes.
Read the CFPB announcement here.
Read the Federal Register announcement here.
Read Los Angeles Times article regarding arbitration review here.
